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Product Questions
WHAT FILE FORMATS ARE SUPPORTED AND CAN I UPLOAD?
Through our mobile app on IOS/Android: MP4, AVI, MOV, GIF, JPEG, PNG
Through SD card upload: MP4
WHAT KIND OF CONTENT CAN I UPLOAD?
Our holographic fans support all types of content. It will display regular 2D video and photo just like regular monitors. However it's main benefit is the ability to display 3D videos.
DO I HAVE TO BE CONNECTED TO THE FAN FOR IT TO WORK?
No, after you have uploaded all the content you want displayed you do not have to be connected. Content will be played continuously in a loop in alphabetical order.
HOW DO I PLAY AUDIO?
To connect a Bluetooth speaker turn on the speaker and make sure it is searching to pair. Then, just plug in you holographic fan and it will automatically pair.
HOW LOUD IS IT?
All of our holographic fans produce about a 60-62 Db level of sound. This is equal to regular conversation level, so they are not very loud at all.
CAN I USE IT OUTSIDE?
Yes you can, however we would recommend putting a backdrop behind the fan to enhance the image if it is in direct sunlight.
IS IT WATERPROOF?
No, our holographic fans are not waterproof, and should not be used in wet conditions.
WHAT IS A 3D HOLOGRAPHIC FAN?
A holographic fan is an integrated system designed to outperform and outshine traditional display platforms. Producing vivid 3D images and video in real life that mesmerizes spectators and stops them in their tracks.
HOW DOES A HOLOGRAPHIC FAN WORK?
Holographic fans work by using the principle of POV (Persistence of Vision). Persistence of vision is the phenomenon by which the brain continues to perceive an image for a brief period of time after the image has been removed. In our case the holographic illusion is created by the rapid movement of the blades and the precise, careful control of the timing of the LED lights.
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Video / Content Questions
WHAT SOFTWARE CAN I USE TO MAKE 3D ANIMATIONS?
You can use any 3D software of your choice, however here are some we would recommend:
- Blender (it's free!)
- Cinema 4D
- Adobe After Effects
- Maya
- Autodesk
- AutoCAD
- SolidWorks
HOW DO I MAKE MY VIDEO APPEAR TRANSPARENT ON THE FAN?
To make your videos display and appear transparent on the fan, simply set the background of your video or image to black and the black parts of the image will appear transparent. Black color does not show up on the display of the fan, hence how the holographic effect is created.
CAN YOU MAKE A 3D ANIMATION FOR ME?
Yes, of course! We can turn products, logos, messages, etc into 3D. Please contact us and we will help make your idea come to life!
CAN I MAKE A HOLOGRAM OF A REAL LIFE PERSON?
Yes, you can! As with any 3D video you upload to the fan, the background needs to be pure black in order to get the holographic effect. With this is mind, we would recommend having the person you would like to make a hologram of stand in front of a green screen and take a videos of them, then in post production edit out the green screen to a pure black background.
HOW DO I CAPTURE A VIDEO OF THE FAN ON MY PHONE?
We recommend installing a free 3rd party video app that allows you to adjust the frame rate of your camera. You will want to adjust the frame rate of your camera to around 20-26 fps in order to capture the video clearly, without seeing disruption from the fan blades.
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General & Policy Questions
WHAT IS THE WARRANTY?
We have a 12-month warranty on all of our products to ensure the quality of our products. Read more warranty information here.
WHAT IS THE REFUND POLICY?
30-day money back guarantee if you are not satisfied for any reason. Read more about our return and refund policy here.
HOW LONG DOES MY ORDER TAKE TO SHIP?
All orders ship out the next business day from our warehouse in Missouri.
U.S. Lower 48: 1-4 business days.
Hawaii & Alaska: 3-7 business days.
International: 5-10 business days.
DO YOU HAVE INTERNATIONAL SHIPPING?
Yes we do! We can arrange to ship order to any country. If our checkout won't let you place an order to your country, please contact us and we will arrange shipping for you.